At Stockholm Private Boat Tours, we prioritize your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information, ensuring compliance with the General Data Protection Regulation (GDPR).

1. Data Collection

We collect and process personal data when you interact with our services through our website, including:

• Personal Identification Information: such as your name and contact details (email address and phone number).
• Payment Information: which is securely processed by Stripe.
• Booking Information: details related to your tour reservations, preferences, and special requests.
• Communication Records: including emails and messages sent to our customer support team.

2. Purpose of Data Processing

Your personal data is used to:

• Manage Bookings: process and confirm your tour reservations.
• Communicate: send booking confirmations, reminders, and updates.
• Support: provide customer assistance and address inquiries.
• Improve Services: enhance our offerings based on feedback and usage.
• Legal Compliance: fulfill legal obligations and protect our rights.

3. Data Sharing and Disclosure

We share your personal data only with trusted third parties necessary for service delivery:

• Payment Processing: handled securely through Stripe.
• Legal Requirements: disclosed to regulatory authorities if required by law.

4. Data Security

We implement stringent security measures to protect your personal data:

• Encryption: secure payment transactions via Stripe.
• Access Controls: limit access to authorized personnel.
• Regular Audits: conduct periodic security reviews.

5. Your Rights Under GDPR

You have rights regarding your personal data:

• Access: request a copy of your data.
• Rectification: correct inaccuracies.
• Erasure: request deletion of data.
• Restriction: limit data processing.
• Portability: receive data in a structured format.
• Objection: object to data processing for direct marketing or other specific reasons.

To exercise these rights, contact us at hello@stockholmboattours.se.

6. Contact Information

For questions or concerns about this policy or data handling: Address: Glömstavägen 546, 141 32 Huddinge, Sweden
Email: hello@stockholmboattours.se
Website: www.stockholmboattours.se

By using our services, you agree to the collection and use of your data as described in this policy. We are committed to handling your data securely and transparently, respecting your privacy.